Check in guests

When you open the guestoo check-in app on a mobile device (smartphone, tablet, etc.) for the first time, your device should display a message informing you that the guestoo check-in app would like to have access to your device's camera.

Confirm this message by clicking on “Allow” to be able to use your device's camera to scan the QR codes.

You can also adjust this access setting at any time in the system settings of your device (activate or deactivate it afterwards)

Once the basic settings have been made in the app, you can get started and check in your guests.

This is how:

• Hold your guest's QR code at a sufficient distance in front of your device's camera
• As soon as the QR code has been scanned, a message will appear confirming the check-in (or check-out) and displaying further information about the guest
• If desired / active, you can now print the guest's name badge
• Then simply continue by scanning the QR code of the next guest - you don't need to confirm anything else

If a guest does not have their ticket or QR code on hand, you can also check them in manually.

This is how:

• Click on the “Search” icon at the bottom right of the menu bar
• Select the event you want to check the guest in for from the dropdown menu
• Type the name of the guest into the input field and click on the magnifying glass icon to search for the guest
• Click on the guest's name in the results list
• Check the box next to the guests you would like to check in and then click on “Check in selection” OR click on the “Check in all” button below
• Done