Kiosk mode for iOS

In order to be able to use the guestoo check-in app in kiosk mode, you must first activate guided access on your Apple device (e.g. iPhone, iPod touch or iPad).

This is how

• Go to the Settings of the device
• Select the “Accessibility” menu item
• Activate the “Guided access” option
• Then tap on the “Passcode settings” menu item and set a passcode there or activate Face ID
  
  Important: You should memorize the code specified here or write it down if necessary, since you will need it to exit the app's kiosk mode again

Once you have made this setting, you can activate the kiosk mode in the check-in app at any time:

• Open the guestoo Check-in app
• Click the top button on the device that you also use to switch on the device three times in quick succession
• The app is now in kiosk mode and displays a very minimalistic check-in view, which ensures that guests cannot accidentally leave the check-in view and that they do not have access to the app's settings
• To exit kiosk mode, click the top button on the device three times in quick succession again
• If you have set a passcode, you must now enter it (or, if active, use Face ID) to return to the normal view of the app

If you would like to use the kiosk mode of the check-in app, we recommend that you first make the following settings in the app under “Check-in settings” (see documentation) to make self-check-in as easy as possible for your guests:

• Which action should be carried out?
  Here you can decide which option makes the most sense for your event. There is no option that is better or worse suited, it depends on the individual use case.
• Who should this action be carried out for?
  Here, too, you can decide which option makes the most sense for your event. There is no option that is better or worse suited, it depends on the individual use case.
• How should the name badges be printed at check-in?
  If name badges are to be printed, we recommend the option “Automatically” so that no further confirmation steps are necessary for the guest.
• Print mode
  Depending on the printer used, we recommend the “Brother printer” option (only if a Brother brand device is used!) or the “Print without dialog” option (if a printer of a different brand is used). With both options, there are no additional confirmation steps, so that the name badge - in combination with the setting made above - is printed automatically without any further clicks or confirmation steps.
• Customer cards
  Optional. If you expect guests to show up with a customer card, you should select the desired event here that they should be checked into when scanning their QR code.