Event-related managers

If you have employees who are only supposed to have access to certain events, you can assign them as event-related managers.

In order to do this, you must first invite them to your agency as manager users under Agency > Users and assign them the role of “Event-related manager”. You can find out how this works here.

You can find out how to assign a manager user to an event below.

Recommended if..

• You manage many events, but the check-in staff always varies
• You want to give your employees access to your guestoo agency, but don't want them to be able to view or edit all events and settings without restrictions
• etc.

After you have invited one or multiple manager users to your agency as “event-related managers” and they have completed their registration, you have the option of assigning them to your events.

This is how it works:

• Go to the "Settings" tab of the desired event
• Scroll to the "Event-related managers" section
• Click on the "Edit" button in the top right corner
• Under “Assign event-related manager”, select the name of a manager that has already been added to your agency from the list
• Decide for one of the available roles under “Role” (see below for an explanation of the roles)
• Click on the "+" symbol 
• Click on the "Save" button
• Important: Please note that you must click on the “+” symbol AND then on the “Save” button in order for the event-related manager user(s) to be assigned to the event!

Check-in manager

• Is allowed to scan tickets
• Can search for guests manually
• Can save test results and reset them

Guest manager

• Has the same authorizations as the check-in manager
• Can additionally administrate and add guests and download exports

Event manager

• Has the same authorizations as the guest manager
• May additionally create appointments and download exports

Read only

• Can view guest and event data, but cannot make changes or create new events